Sales Policy

At Trailtopis, we are dedicated to providing quality plush toys and ensuring a smooth and transparent purchasing process. This Sales Policy outlines the terms and conditions governing the sale of products on our website (https://trailtopis.xyz).

1. Product Availability

  • Stock Levels: All products are subject to availability. While we strive to keep our inventory up to date, there may be instances where a product becomes unavailable after an order is placed. In such cases, we will notify you promptly and offer alternatives, backorders, or a full refund.
  • Product Descriptions: We aim to provide accurate and detailed descriptions of our products, including images, specifications, and pricing. However, colors and details may vary slightly due to screen displays or production variations.

2. Pricing and Currency

  • All prices are listed in [Insert Currency] and are inclusive of applicable taxes unless otherwise stated.
  • Price Changes: Prices are subject to change without prior notice. The price at the time of your order confirmation will be the final amount charged.

3. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, etc.)
  • PayPal
  • [Any other payment options relevant to your business]

4. Order Processing and Confirmation

  • Order Confirmation: Once your order is successfully placed, you will receive an email confirmation with the order details. Please review this email and contact us immediately if any information is incorrect.
  • Processing Time: Orders are processed within 1-3 business days after payment is confirmed. Processing times may vary during peak periods, holidays, or promotional sales.

5. Shipping and Delivery

  • Shipping Costs: Shipping costs will be calculated and displayed during the checkout process based on your location and the shipping option you choose.
  • Delivery Timeframes: Estimated delivery times will be provided at checkout, but actual delivery times may vary due to unforeseen factors such as carrier delays, customs clearance, or extreme weather conditions.
  • International Shipping: Customers are responsible for any customs duties, taxes, or additional fees associated with international shipping.

6. Cancellations

  • Before Shipment: Orders can be canceled before shipment by contacting our customer service team at [Insert Email Address]. Once an order has been shipped, it can no longer be canceled.
  • After Shipment: If the order has already been shipped, please refer to our [Refund and Returns Policy] for further instructions.

7. Promotions and Discounts

  • Promotional Offers: Any promotional offers, coupons, or discounts are subject to specific terms and conditions as outlined in the promotion. Promotional offers cannot be combined unless explicitly stated.
  • Discount Codes: Only one discount code can be applied per order unless otherwise stated.

8. Return and Refund Policy

For information about returns and refunds, please refer to our detailed [Refund and Returns Policy].

9. Customer Responsibilities

  • Accurate Information: Customers are responsible for providing accurate shipping, billing, and contact information. Trailtopis is not liable for any issues that arise from incorrect or incomplete details provided by the customer.
  • Duties and Taxes: For international orders, customers are responsible for any duties, taxes, or additional charges imposed by their country’s customs regulations.

10. Limitation of Liability

To the fullest extent permitted by law, Trailtopis is not responsible for any indirect, incidental, or consequential damages resulting from:

  • The use or inability to use our website or products.
  • Any errors or inaccuracies in product descriptions or pricing.
  • Any issues with third-party shipping carriers or delivery delays.

11. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to place orders after the policy changes, you agree to be bound by the updated terms.